Need Help?
We’ve carefully put together this FAQs section to address the questions we’re most frequently asked. However, if you have a specific query or request that isn’t covered here, please don’t hesitate to contact us directly and a member of our team will be more than happy to assist you.
Where is Doyy's?
You’ll find us at 9A Market Square, Bishop’s Stortford CM23 3UP, right in the heart of the town centre. There are several public car parks nearby, and the town centre is also well served by local bus routes — so getting to us is easy however you travel.
What are your opening hours?
We’re open Monday to Friday 11:00 – 23:00, Saturday 12:00 – 01:00, and Sunday 12:00 – 22:00. We look forward to seeing you!
Do you accept table bookings?
We’re a walk-in only spot — no bookings needed! Simply come in, place your order, and we’ll have your food freshly prepared and ready in no time. Whether you’re grabbing a quick lunch or a late-night bite, we’re here to serve you hot, delicious döner straight to your hands.
Do you have seating inside?
We’re a takeaway-focused spot, so seating is limited — but we do have a small, cosy area inside if you’d like to enjoy your food with us. We’d always recommend grabbing your order and enjoying it fresh, whether that’s with us or on the go!
What payment methods do you accept?
We accept both cash and card payments, including contactless. However you prefer to pay, we’ve got you covered.
What types of döner do you serve?
We specialise in two classic döner styles — our handcrafted yaprak steak döner and our freshly prepared chicken döner. Both are made daily using carefully selected ingredients and family recipes, slow-cooked and shaved to order for that authentic taste every time.
What bread options do you have?
We bake our breads fresh to order in-house. You can choose from our signature gobit or lavash bread — both soft, warm, and freshly baked, giving every wrap and sandwich that authentic taste straight from the oven.
Can I customise my order?
Absolutely! You can mix and match your fillings, choose your bread, and pick from our range of signature sauces and sides to build your perfect meal. Just let us know when ordering and we’ll put it together exactly how you like it.
Do you offer vegetarian options?
We do! We’ve put together a great selection to make sure there’s something for everyone. Please see our menu for full details, and if you have any questions about specific dishes or ingredients, feel free to ask our friendly staff — we’re always happy to help.
Do you offer vegan options?
Yes! Alongside our vegetarian selection, we also have vegan-friendly options available. Please check our menu for full details, and feel free to ask our team if you have any questions about specific dishes or ingredients — we’re always happy to help.
Is your food Halal certified?
Yes, all of our food is halal certified. We are fully committed to serving high-quality, halal-certified meat so that every customer can enjoy our food with complete confidence and peace of mind. We take this very seriously and ensure that all of our ingredients meet the required halal standards — you can order knowing that every bite is prepared with care and integrity.
Do you offer gluten-free options?
Yes, we have gluten-free options available on request. Our grilled meats, including our chicken and lamb, are naturally gluten-free, and we also offer gluten-free bread alternatives so you can enjoy your döner without the worry. Please let our team know when ordering and we’ll do our best to accommodate your needs safely and deliciously.
Do you deal with food allergies?
Please let your server know about any allergies before placing your order. We take all dietary requirements and food allergies very seriously and will do our utmost to ensure your meal is prepared safely. Whether you have a nut allergy, dairy intolerance, or any other dietary concern, our team is here to help guide you through the menu and find the best option for you.
How do I order for takeaway?
You can place your order by calling us, visiting us in store, or ordering through one of our delivery app. Whatever works best for you, we’ve made it as easy as possible to get your favourite döner fix — simply choose your preferred method and we’ll take care of the rest, fresh, hot, and ready when you need it.
Do you offer a delivery service?
How long does delivery take?
Delivery times vary depending on your location and how busy we are, but we always aim to get your order to you as quickly as possible. You can track your order in real time through the delivery platform once it’s been confirmed.
Is there a minimum order for delivery?
Our minimum order is £15.00; however, the minimum order amount may vary depending on the delivery platform you use. Please check Just Eat, Uber Eats, or Deliveroo directly for the most up-to-date information.
